Refund Policy

This policy applies to UnitFlow subscriptions and payment records.

Digital SaaS Service

UnitFlow is a subscription-based digital software service. There is no physical shipping or delivery. Access is provisioned electronically after payment verification.

Billing Cycles

Plans may be billed monthly or yearly. Renewed access is added from the current active end date when applicable, so customers do not lose paid time while renewing early.

Cancellations

Customers may stop future usage or request cancellation through support. Cancellation does not automatically refund an already activated subscription period unless required by law or approved after review.

Refund Review

Refund requests are reviewed case by case for duplicate charges, failed provisioning, accidental payment, or billing error. Approved refunds are processed back through the original payment method when supported.

Non-Refundable Cases

Refunds may be declined for completed billing periods, misuse, policy violations, account suspension caused by prohibited activity, or requests lacking verifiable payment information.

Support Contact

For billing or refund help, contact UnitFlow support through the Contact Us page with your account email, tenant name, payment date, and receipt reference.