Privacy Policy

This policy explains how UnitFlow collects, uses, stores, and protects information.

Who We Are

UnitFlow is owned by SYNC SPECTRUM TECHNOLOGIES and operated through Edixity. This policy covers the website, platform dashboard, ERP runtime, billing, support, and related communication.

Information We Collect

We collect account details, company details, tenant configuration, ERP operational data, device/session metadata, billing records, support requests, and basic usage/security logs.

How We Use Information

We use information to authenticate users, provision workspaces, enforce plans and device limits, process payments, provide support, improve reliability, prevent abuse, and meet legal obligations.

Payments

Payment checkout data is handled by authorized payment processors such as Razorpay. UnitFlow stores payment status, order references, receipts, plan metadata, and audit records needed to operate subscriptions.

Data Security

We use access controls, hashed passwords, encrypted transport, request validation, rate limiting, audit logs, and secret redaction practices to reduce unauthorized access and misuse.

Data Sharing

We share data only with trusted infrastructure, payment, email, support, analytics, or compliance providers required to operate UnitFlow, or when legally required.

Contact

For privacy, data, or security questions, contact us through the Contact Us page or the support channel shown in your workspace.